1. Administration and security
  2. Work with Models
  3. Switch Customers

If your organization or user is set up to work with more than one customer (tenant), select the Switch Customer option and choose the customer you want to work with. You might have access to some Anaplan demo models and you can switch between them using this option. If you can't view the models you expect, click Switch Customer to change views.

A screenshot highlighting current customer

The Customer drop-down does not show the current customer. You can click the Customer drop-down to see the list of available customers. A checkmark is shown next to the current customer.

To switch to a different customer, click the Customer drop-down then select the customer you want.

Screenshot showing Customer drop-down

Note: If your user is only associated with one customer, the Customer drop-down does not display.


We may update our documentation occasionally, but will only do so in a way that does not negatively affect the features and functionality of the Anaplan service.