1. Mobile app
  2. Get started with Anaplan on mobile
  3. Log in to your mobile app
  4. Log in with face recognition

You can log in to your Anaplan mobile app with face recognition, via the login page or the menu icon.

Face recognition is available only to non-SSO users on iOS devices.

When you log in for the first time, see the Privacy Policy. To proceed, check the box and tap Continue.

Prerequisites

To enable Face ID via the login page:

  1. Log in.
    A dialog displays to enable Face ID.
Enable Face ID dialog. Options are: Don't Allow and OK.
  1. Tap OK.
    A dialog displays to confirm Face ID is enabled.
    You can now log in to your Anaplan mobile app with Face ID.

To enable Face ID via the menu icon:

  1. Log in.
  2. Tap the menu icon in the top-left of the screen.
    The menu page displays.
  3. Go to Enable Face ID and move the toggle to the right.
    This opens the camera on your device.
  4. Look at the camera to confirm your identity.
    If successful, this enables Face ID.
    You can now log in to your Anaplan mobile app with Face ID.
Mobile menu screen with the Enable Face ID option toggled right. This means Face ID is enabled.
  1. For non-SSO users, enter your Anaplan password to complete your setup for Face ID login.
    For SSO users, your setup for Face ID login is already complete.  

Disclaimer

We may update our documentation occasionally, but will only do so in a way that does not negatively affect the features and functionality of the Anaplan service.