Face recognition is available only to non-SSO users on iOS devices.
When you log in for the first time, see the Privacy Policy. To proceed, check the box and tap Continue.
Prerequisites
- You must have biometrics enabled on your device
- Log in to the Anaplan mobile app as a non-SSO user
To enable Face ID via the login page:
- Log in.
A dialog displays to enable Face ID.

- Tap OK.
A dialog displays to confirm Face ID is enabled.
You can now log in to your Anaplan mobile app with Face ID.
To enable Face ID via the menu icon:
- Log in.
- Tap the menu icon in the top-left of the screen.
The menu page displays. - Go to Enable Face ID and move the toggle to the right.
This opens the camera on your device. - Look at the camera to confirm your identity.
If successful, this enables Face ID.
You can now log in to your Anaplan mobile app with Face ID.

- For non-SSO users, enter your Anaplan password to complete your setup for Face ID login.
For SSO users, your setup for Face ID login is already complete.