When the Optimizer process is running and calculating the solution, the Anaplan model is locked. We recommend that you test in a sandbox or test environment. If a problem is so complex that the Optimizer processes indefinitely or times out, consider separating the Optimization model from the production model and contact Anaplan Support for assistance.

When you set up Optimizer, you must specify a timeout setting in seconds to prevent the action from running indefinitely until canceled. The default setting is five minutes (300 seconds) and the maximum setting is four hours (14,400 seconds). An optimizer action always terminates after four hours, even if you specify a longer timeout.

For performance analysis, consider isolating the inputs of your optimization problem (objective, variable, and constraints) into distinct modules so that you can easily identify them.


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