1. Mobile app
  2. Get started with Anaplan on mobile
  3. Log in to your mobile app
  4. Log in with touch recognition

You can log in to your Anaplan mobile app with touch recognition, via the login page or the menu icon.

When you log in for the first time, see the Privacy Policy. To proceed, check the box and tap Continue.

Prerequisites:

  • You have biometrics enabled on your device.

Android

To enable touch recognition via the login page:

  1. Log in.
    A dialog displays to ask if you want to use your device's biometrics.
  2. Tap OK.
    If you've enabled biometrics on your device, a dialog displays a login option for touch recognition.
  3. Use the fingerprint sensor on your device.
    If successful, this opens the mobile app on the home screen.

To enable touch recognition via the menu icon:

  1. Log in.
  2. Tap the menu icon in the top-left of the screen.
  3. Tap Settings.
  4. Go to Enable biometrics and move the toggle to the right.
    This opens a dialog for you to enter your Anaplan password.
  5. Tap Submit.
    This opens a dialog to authenticate your fingerprint.
  6. Use the fingerprint sensor on your device.
    This enables touch recognition.
    You're prompted to log in in via biometrics each time you return to the mobile app.

iOS

To enable Touch ID via the login page:

  1. Log in.
    A dialog displays to ask if you want to enable Touch ID.
Login screen with Enable Touch ID dialog. There are two options: Don't allow and OK.
  1. Tap OK.
    A dialog displays to confirm Touch ID is enabled.
    You can now log in to your Anaplan mobile app with Touch ID.

To enable Touch ID via the menu icon, ensure that you're logged in:

  1. Tap the menu icon in the top-left of the screen.
    The menu page displays.
  2. Go to Enable Touch ID and move the toggle to the right.
  3. Validate your fingerprint to enable Touch ID.
    You can now log in to your Anaplan mobile app with Touch ID.
Mobile menu screen with the Enable Touch ID option toggled right. This means Touch ID is enabled.
  1. For non-SSO users, enter your Anaplan password to complete your Touch ID login setup.
    For SSO users, your setup for Touch ID login is already complete.