NOTE: Certificates generated with the Certificates tab are not Certificate Authority (CA) certificates registered by Tenant Administrators. User certificates generated with the Certificates tab are valid with older Anaplan Connect versions (v1.3.x.x) but not with new Anaplan Connect versions (v1.4.x). New Anaplan Connect versions only support CA certificates.

To access the Certificates tab, click your initials at the top right and then click My Account.

Profile and My account options seclected in the User menu.

The Certificates tab lists the certificates that allow a user to authenticate when using Anaplan Connect.

Click Create new Certificate to obtain a valid certificate tied to your user name. You'll be prompted to download a newly-generated certificate (a .cer file). Save this file locally on your file system.

Anaplan Connect can be obtained from the Downloads page. There are two ways to instruct Anaplan Connect to use a downloaded certificate for authentication:

  1. The location of the downloaded certificate (.cer file) can be provided directly to Anaplan Connect using the -certificate option.
  2. The downloaded certificate can be stored in a password-protected Java KeyStore under a chosen alias. Once this is done, the path to the KeyStore, the KeyStore password, and the certificate alias should be provided to Anaplan Connect using the -keystore, -keystorepass and -keystorealias options, respectively. Please refer to the keytool documentation for instructions on how to import a certificate into a Java KeyStore.

Anaplan Connect also supports username and password-based authentication.