We’re in the process of making upgrades to our Anaplan Authentication and API service. Use our temporary test endpoint that connects to our Authentication and API services on the new infrastructure to ensure integration connections. 

NOTE: As of October 11, 2021, updates to the Anaplan authentication and API service are complete. 

This page has been continuously updated with the latest information since its original posting date in order to provide you with the most current information. 

We’re in the process of making infrastructure changes to our Anaplan Authentication and API service. In order to ensure you maintain connectivity to your integrations after Anaplan switches these services, we are providing a temporary test endpoint that connects to our Authentication and API services running on the new infrastructure.

Key points to note

  • You should test using the same authentication method as used for regular integrations (basic/cert).
  • You should not switch any production integrations to use the provided endpoints. This should be a separate and distinct test to ensure successful connection only.
  • You should test using the same integration client that is used for regular integrations, such as Anaplan Connect, Informatica, or MuleSoft.
  • These endpoints are currently available for testing. Please ensure a successful connection.

What you need to do

Please access the test endpoints for Auth and API to ensure your servers can successfully connect. This can be done by sending a basic request from the server within your network that already utilizes our Auth and API service.

You can obtain an Authentication token by using the following test Authentication URL:

https://test.auth.anaplan.com/token/authenticate

This will provide you with an Authentication token. If you do not receive a valid response (for example, you receive a connection error or time out), this suggests your server cannot connect to the Auth URL and you should contact Support (information below). If you successfully receive a token, please use this to authenticate against the test API URL:

https://test.api.anaplan.com

Send the following request:

GET https://test.api.anaplan.com/2/0/workspaces/<workspaceGuid>/models/

This request is a simple GET request to retrieve a list of models in a workspace. It is necessary to provide a workspaceGuid to a workspace where the user account has access.

If you receive anything other than a list of models in the response (for example, you receive a connection error or time out), this suggests your server cannot connect to the URL and you should contact Support (information below). If you receive a 401 response, please check you are sending the same request as provided above.

What to do if you have an issue connecting to the test

If you’re unable to receive a response from the test endpoint, please email Support with the subject line “API test connection”. In the email, include as many of the following details as possible: