Troubleshoot Anaplan XL Reporting Excel. 

Setup Failed Access is denied.

See the Setup failed access denied article for help. 

During installation, you may receive the message, Setup Failed Access is denied.

Faulty InstallLocation registry

When installing Anaplan XL, you may receive a message. This is because of a faulty InstallLocation registry entry.

Ensure all prerequisites are followed.  

Anaplan XL ribbon or menu doesn't appear

See the Enable ribbon other options article for help.

Could not load file or assembly

When you perform certain actions, you get this message:

Could not load file or assembly 'office, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Download and install these packages:

Alternatively, this error may be a sign that a cloud version of Office 365 with restricted add-in support is installed. Anaplan XL requires the desktop version of Office.

Could not access network location \Hewlett-Packard\\.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\

You should back up and then remove the registry entry.