Anaplan XL Reporting Web licensing is based on a concurrent user model. A concurrent session is linked to the user's session managed by IIS. The default timeout for a session is 20 minutes of inactivity. There's also a Log Out option which ends the user session immediately and releases them from the concurrent user count.
Overview
If the number of concurrent users exceeds the licensed amount, then any additional users receive a Too many users message.
Applying and Checking your license
The Web Configuration tool allows you to apply for a new license, or show you the number of concurrent users you are currently licensed for under the Licensing tab:
Modifying session duration
To change the default session from 20 minutes, you need to start Internet Information Services Manager on the web server. Then, go to the Anaplan XL Website and select Session State.
You can change the session time-out under the Cookies section.
Viewing active sessions
The easiest method to monitor currently active users is to use Performance Monitor, you need to select the event: ASP.Net Applications > Sessions Active. You would need to limit this to the AnaplanXL Web Instance if running more then one website on the same server.
