Once you receive a notification email from Anaplan, your tenant security administrator should rotate to update your Anaplan certificate before the expiry date.
When you rotate your Anaplan certificate, you automatically download the latest Anaplan X509 certificate. You must then upload that certificate to your associated identity provider.
Important: You must update your account with your identity provider to use your new Anaplan certificate. You may be locked out of Anaplan if you do not update your identity provider account.
To rotate your Anaplan certificate:
- Navigate to Security > Single Sign-on
- Select your connection
- Select the Metadata tab
- Under Anaplan X509 certificate, click Rotate
The Rotate SSO certificate dialog displays.
- Click Rotate certificate
The confirmation dialog displays.
- Click Close to close the confirmation dialog.
- Log into your identity provider and update your Anaplan certificate in their interface.