You may get error messages. Here are some common scenarios and steps for resolution.
You may get error messages. Here are some common scenarios and steps for resolution.
If you do get an error message, select the refresh icon. This resolves the error in most cases.
We couldn't authenticate with the credentials provided, please try again.
To resolve such an error:
This removes expired Anaplan API tokens. You must re-authenticate to proceed.
To resolve this, select either Close & Apply or Refresh Preview.
Your data refreshes.
Solution: If you do not see your complete list of integrations after you switch your Workspace, you can:
Expression Error: They key didn't match any rows in the table.
Click Refresh Preview
The first 1,000 rows of data display.
If you go beyond the 5 gigabytes (GB) size limit you'll get this error.
Anaplan connector supports file downloads up to 5 GB in size.
Return to your Anaplan model, decrease the size of your file, and try again.
Disclaimer
We update Anapedia content regularly to provide the most up-to-date instructions.