Below are some of the DocuSign errors you may encounter and, how to resolve them.
|Error Message||Description and resolution|
|Try again in a few minutes.|
|Each envelope you create must have a unique name. Enter a different name before moving to the next step.|
|If you've added new tags, map them to the corresponding column headers in Anaplan.|
If you've removed tags, check that the mapping is still correct.
|Each workflow you create must have a unique name. Enter a different name before moving to the next step.|
If your recipients' names, roles, email addresses, and data are stored in two different views, make sure they've the same:
Try again in a few minutes.
If the dropdowns are unavailable, check with your Workspace Administrator that you have access to the workspace and model.
You cannot send envelopes if the names and email addresses of your recipients are missing or invalid. Check that:
We update Anapedia content regularly to provide the most up-to-date instructions.