1. Data integration
  2. Anaplan Data Integration
  3. CloudWorks
  4. Common errors and solutions

If an error message displays while you use CloudWorks, review the list of common scenarios to find a resolution.

There are different error categories you may encounter.

Error with exports of .csv or .txt file types:

  • Add .csv or .txt to your export filename. This ensures your export can be loaded into AWS S3 with the proper file type.

Error in integration list:

  • After you switch your Workspace, if you do not see your complete list of integrations, refresh the screen. 
The buttons you can use to refresh the integration list are higlighted.
  • Use the refresh icon next to Integrations, or do a browser refresh.